City Council members, police officers and school district and civic organization representatives will soon knock on doors to listen to residents’ concerns under an initiative from Communications Director Daniel Seguin.
“Taylor On Foot” is intended to identify what matters most to the community and create lines of communication to build trust, Seguin said during Thursday’s council session.
“The primary focus of the community walking program is to collect resident feedback about city services and programs, as well as concerns from the residents,” Seguin said. “It’s a communitywide effort to understand needs across the city.”
The quarterly program starts with District 3 on May 17.
District 4 will be canvassed in July, District 1 in October and District 2 in January 2026. The order was selected randomly.
The participants will break into five groups and target 10 houses per group in a neighborhood. Signage will be posted before the event, and door hangers will be left on selected homes in advance to let residents know what to expect.
The groups will leave additional information at dwellings where no one answers the door.
“We’re going to target 50 homes in that neighborhood. That doesn’t seem like a lot, it’s 200 in a year, but it’s more than we’re doing now. It’s a start,” Seguin said.
Since Seguin was hired last June as the city’s first full-time communications director, he has worked to create two-way communication between the city and the community.
“For many, many years city governments have had what is known as a public information officer and that was extremely common for quite a few decades,” Seguin said. “PIOs, while they were beneficial, primarily delivered information to the paper and TV news, radio news and now we’re evolving to more direct communication with residents.”
The department’s focus now involves disseminating community feedback to other departments so residents feel heard.
In addition to Taylor on Foot, Seguin discussed his department’s most recent accomplishments.
A new capitalimprovement projects dashboard lets residents check on the status of all the city’s ongoing capital projects at taylortx. gov/7/Departments. The website is undergoing an update that will be finished in May.
The city has recruited 350 participants from across all districts to take part in a communityneeds survey via a company called FlashVote. The company specializes in community-input surveys for governments.
“The survey will help us see what the community believes, what things they believe the city does well, what things they believe should have additional focus and investment,” Seguin said.
He is working to bring the streamed council meetings into compliance with new Americans with Disabilities Act regulations before the 2027 deadline by adding bilingual captioning to the videos.
The city now has a radio segment on local station KRXT-FM that airs at 9:15 a.m. Tuesdays during the Hometown Highlights program.
It is also recorded as a video for later viewing. Links to all of the city’s communication videos are at taylortx.gov/965/ Videos
